Lead times
On this page you'll find current information about the production and lead times for handmade and hand painted wall tiles, as well as for our porcelain floor tiles.
Handmade wall tile and floor tile samples are typically dispatched in 2-3 working days. Samples of hand painted tiles have a 1-2 week lead time. We will simply dispatch these as soon as they are ready, and you will typically receive them via Royal Mail.
Our rustic handmade square tiles currently have a lead time of 4-6 weeks for plain tiles, and 7-8 weeks for hand painted tiles. This includes tiles from the Ana, Halcyon, Isles, Kensington, Ullswater and Wilding collections.
Our handmade wall tiles are typically made to order, before being quality checked and packaged. As such, they have a 2-3 week lead time.
Hand painted tiles are made by hand and then painted, stroke by stroke, especially for your order by our team of artists. They are then fired, quality checked and packaged. They currently have a 7-8 week lead time.
Our floor tiles are created by the finest manufacturers in Italy and Spain. We do keep a limited stock of some collections of our floor tiles at our factory, and tend to keep tiles from our very popular Andalucia and Ridgeway collections in stock at all times. If the tiles you have ordered are in stock, they will be dispatched to you within 1-2 weeks. Otherwise, they typically take 3-5 weeks.
In any case, we will call you as soon as your boxes of tiles are ready to be dispatched, to arrange a convenient delivery or collection time.
Discover
Our Craft
We have been making wall tiles by hand since we were founded in the 1930s. Think of wall and floor tiles and you’re likely to imagine functional rectangles in busy areas like bathrooms, kitchens and halls. But for us a tile is where science meets art. Each one represents the sum total of experimentation, learning, technique and passion passed down for generations.
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